Mike Rosenello has witnessed quite a few changes in the nearly four decades since he started owning and operating Rosenello’s Windows,Siding & Roofing. From technological advancements to the evolution of product materials, the home-improvement industry has taken many dramatic steps forward.
While most of those changes have been in the name of progress, Rosenello has found one particular trend to be rather alarming: Family-operated businesses like his are becoming a rare breed.
“A lot of family-owned companies are being bought up by large corporations, and there’s a major difference between corporate culture and family culture,” he says.“Not only do they charge two or three times the value of a job, but there’s no personal touch. When you call a big company, the previous person you spoke to might have left months ago, and the person you’re talking to now has no idea about your project. That’s never the case with us. We build long standing relationships with both employees and customers.”
“Our pricing is very good compared to the bigger companies, and you can see our professionalism in the way we get back to everyone immediately through calls,texts, or emails.We’re a family business, and we want to keep our name correct.”
Call today for your free estimate at 215-244-3993.